Shipping
Packages are dispatched from our studio in Bali, Indonesia.
ORDER PROCESSING
Please allow 1 Working Day to process your order. Expect an email from us to let you know your order is on the way with tracking number.
INTERNATIONAL SHIPPING
We ship WORLDWIDE via DHL. Rates are added upon check-out based on your address. We are not responsible for import duties and taxes applied by your country. Following are the latest rates provided by DHL:
Zone 1: Asia, Oceania
1kg = 390,000 IDR
2kg = 490,000 IDR
3kg = 625,000 IDR
4kg = 730,000 IDR
5kg = 850,000 IDR
Zone 2: North America, Europe, UK, Middle East
1kg = 525,000 IDR
2kg = 680,000 IDR
3kg = 820,000 IDR
4kg = 945,000 IDR
5kg = 1,075,000 IDR
If your country isn't available please contact us for a custom quote.
DOMESTIC SHIPPING
If your address is in Indonesia your order will be processed and shipped using JNE for FREE.
PICKUP + GOSEND
Orders can be picked up or collected by a driver. Please contact us beforehand with your order number to confirm and arrange it. Whatsapp: +6281238500531
RETURNS AND EXCHANGES
We do not accept international returns due to the shipping costs involved. If you are not satisfied with your purchase we will address your needs on a case-by-case basis and will try our best to work towards a satisfactory solution.
CONTACT US